About us
In this section, you can learn a little more about Sepiro Wellbeing, where we are and how to contact us.
Information about the company
Sepiro Wellbeing is a trading name of Sepiro Limited which is a family run business.
We came to existence when Fiona, the co-founder of our company, was looking for toiletry products that would not cause allergic reactions to her sensitive skin. After much research, Neways products came highly recommended and the results were so impressive that she and her partner soon decided to set up Sepiro Limited and become official Neways distributors. Some time later we took our business to the next level by harnessing the power of the Internet to offer the benefits of Neways products to the entire online community.
We aim to offer a top quality service as well as top quality products at very competitive prices. This is achieved by working with Neways directly thus suppressing the middleman, his delays and price mark-ups.
Orders can be placed on http://wellbeing.sepiro.com/ where you are now.
Should you have any queries, don't hesitate to contact us.
Where are we located?
We are currently based in Crieff, in the United Kingdom.
Contact us
You can contact us by email, using the web form on this page: http://wellbeing.sepiro.com/contactus.aspx
You can also telephone us on 01764 788140. Our telephone opening hours are 09:00 – 17:00 BST (Mon-Fri).
Or if you prefer, you can contact us by mail:
Sepiro Limited
20 Inchbrakie Drive
Crieff
PH7 3SS
UK
Privacy of information
The respect of your privacy and the security of your personal details is our top priority. This section will provide you some more information on our privacy policy.
In order to conduct our business with you and process your orders, we will keep your name, address, phone number and email address. We also need to keep this information for legal and accounting purposes, as well as handling returned goods should this be required. For added security, we also record the IP address of the computer that places an order when debit or credit card details are submitted for approval. These details are securely stored on our firewalled servers, themselves stored in a high security datacenter.
We do not store any debit or credit card details on our systems. These are submitted to our Payment Service Provider, Protx, via a highly secure 128/256 bit encrypted connection and they will handle these details in the most secure fashion. “Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). We [Protx] adhere to the most stringent levels of fraud screening, ensuring that your customer's details remain secure throughout the transaction process.” - Protx homepage http://www.protx.com.
In order to improve our product list and prices, we collect data about the products placed in baskets by our visitors. This is anonymous unless the visitors are logged in.
Our website uses a cookie system to store the identity of the last customer who logged onto our website. The customer's language preference, location and basket content will also be stored in the cookie. The cookie is then stored on the computer the customer used to log onto our website. This is done so that the customer's preferences are remembered on that same computer thus providing our customers with an enjoyable shopping experience.
From time to time, we may use your email address to let you know about some of our products and offers but you may opt out of receiving such communications at any time by following the link present at the bottom of such communications.
Under no circumstance will Sepiro Limited distribute any personal details to any third party.
This policy covers only the Sepiro Wellbeing website. The privacy policies of any website linked to from the Sepiro Wellbeing website may differ from the above.
Should you have any questions regarding this policy, please do not hesitate to contact us with your query.
Company details
Sepiro Limited T/A Sepiro Wellbeing
Company Registration No. SC303555
20 Inchbrakie Drive - Crieff - PH7 3SS